ROADSIDE ASSISTANCE PLANS
In the best of all possible worlds, your RV will never break down - or if it
does, it will only have
problems when you are parked within 50 feet of a service center. Now if you
are an optimist and
believe in this scenario (along with Santa Claus and the Easter Bunny), you
need not worry about
any kind of emergency road service. For the rest of us, here are a few key
questions that have
been raised and answered on RV-Talk.
1. There are a number of emergency road service plans on the market. Which
one is best?
Here you are in a win-win situation. While some members seem to prefer one
service over
another, usually because of the price they found advertised, none of the RV
plans have been
criticized for not providing the service you need. The main plans that are
available are those
sponsored by Good Sams, FMCA, and Camping World. Each plan allows you to
call an 800
number for assistance, and each plan provides towing, tire changing, minor
repairs, etc. at no
additional cost. Usually you will make the call, wait on hold (or give a
call-back number) while
the operator contacts a towing service in your area, and then wait patiently
for help to arrive.
Your waiting time obviously will depend on your location, but most folks
indicate they were
assisted within an hour or two.
2. Are there any plans I should avoid?
While AAA offers excellent nationwide road service for automobiles, their RV
plans are not
uniform. With the AAA RV Plus option, there are several limitations. First,
remember that AAA
is the umbrella organization that individual area auto clubs can belong to.
This means that not all
"AAA" road service plans are the same - some do not have RV plans at all.
This will affect you if
you get stranded and need roadside assistance in an area where the local AAA
doesn't cover RV's
- you may have to pay for service and then submit a claim to your own auto
club later. For
many folks, this would defeate the purpose of having an ERS in the first
place! Also, some AAA
plans plan would not pay to have the trailer towed if the tow vehicle was
the problem - they'd
just leave it there wherever the breakdown occurred; in some areas, it might
be the worse for
wear when you return. Another thing to check into if you have either a crew
cab or a dually:
whether or not your auto club's plan will deal with either of them. There
are auto clubs that don't
cover changing of the inside tire of a pair of duallies, nor will they tow
anything longer than an
extended cab.
This does not mean you won't receive service. If you do all your camping in
your club's service
area, you might find it convenient to maintain AAA for your RV as well;
several members
indicated they had had no problems.
3. My plan restricts service if the RV is more than 100 feet from a road or
street. What effect
will this have if I am boondocking?
The language in FMCA's policy reads "100 feet from a paved road or
inaccessible by a winch
truck"; other plans probably have similar language. That does not limit it
to public roads; the
interior roads in a campground would probably be covered.
One member indicated that he had to use his emergency road service while
camped in a fairly
remote United States Forest Service campground. The wrecker had a fairly
well maintained
forest road to reach his and there was never a question abut the coverage.
Another member who
has coverage with Good Sam's took a wrong road down near Yuma, finally
coming to a halt
where the "road" ended in soft sand. When they got a tow vehicle in Yuma,
the man
said..."you're lucky you have the Good Sam's assistance program because no
one else pays for
off the highway assistance." Odds are that the other plans would have
covered the situation as
well (one member said that Camping World told him they would cover any
"maintained" dirt
road), but if you plan on getting stuck on a dirt road, you might want to
call first!
4. Exactly what is covered by these plans?
FMCA's plan is typical of most. It will either provide road service to allow
you to drive to a
service garage for further repairs or it will tow you to a garage. In most
cases, you have some
choice about where you are taken, though no plan is going to tow you to a
garage 200 miles away
when several others are located ten miles down the road! The plan also
covers fuel delivery if
you should be unlucky enough to run out of gas, tire change, battery jump
start, and lock out
service. FMCA also provides an emergency trip interruption plan to cover
limited expenses in
case you have a collision over 100 miles from home. The plan covers your
recreational vehicle
and two family cars as well.
Most plans will be similar, though you are always advised to read the fine
print before you make
a decision.
5. I have an insurance policy that covers emergency road service. Why do I
need two plans?
If your policy offers the same coverage, you would be nuts to pay extra for
another one, but be
sure the coverage is the same. Most insurance policies cover accidents, not
mechanical
breakdowns; a few might also cover breakdowns but would reimburse you after
you paid the
initial bills. If you think your insurance provider would take care of your
needs, check with an
agent and ask if the coverage would take care of the specific areas listed
under question 4 above.
One plan that has been mentioned by several members is the "ProAssist ERS"
from Progressive
Insurance. It is not a stand along service, it is included in the insurance
policy. If you are
considering a new insurance company or are already covered by Progressive,
you might want to
see exactly what their service covers.
6. How much do these plans cost?
As of this moment, the range is $69-89, but that might change tomorrow
morning! Most of the
plans are in the same ball park, and many will provide you a discount the
first year you enroll.
Does that mean you could change plans every year to get the first year
discount? Well, maybe!
After a few years, your pattern of re-enrolling might well ring up a red
flag in the accounting
office. You also need to decide whether you want to work with a new group
each year. I
personally find a merchant I like and stick with him, but other folks revel
in getting the best
bargain.
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